Hello there,

We've noticed that your Chatwoot account {{ meta.account_name }} has been inactive for some time. Because of this, it's scheduled for deletion on {{ meta.deletion_date }}.

How do I keep my account?

Log in to your Chatwoot account before {{ meta.deletion_date }}. From your account settings, you can cancel the deletion and continue using your account.

What happens if I don't cancel?

Unless you cancel the account deletion before {{ meta.deletion_date }}, your account and all associated data — including conversations, contacts, reports, and settings — will be permanently deleted.

Why are we doing this?

To keep things secure and efficient, we regularly remove inactive accounts so our systems remain optimized for active teams.

If you have any questions, feel free to reach us at hello@chatwoot.com.

— The Chatwoot Team